PRIVACY POLICY


Privacy Policy and Cookies

We use a Rapid SSL Certificate to provide guaranteed secure communications by encrypting all sensitive date to and from the website, offering you full peace of mind whenever you shop with us.

This site is entirely devoted to protecting our customers privacy. We are and always will be transparent in regard to our information gathering practices. Please take a moment to review this notice which details our privacy policy.

In order for you to place an order we need to know certain information about you, such as your name, email address, delivery address, phone number and related payment information. We will not collect any information relating to you unless it is specifically and knowingly provided by you. The information we hold will be accurate and current, and you can verify this by contacting customer services. We endeavour to correct any inaccuracies in the data we hold immediately.

We will often look at both the products you purchase and the way you navigate our website; this will enable us to send you information about products and services that we feel you will be interested in. This information may also be used to tailor your view of the site in order to make it both more interesting and more relevant in respect of the products and offers that are displayed for you.

We collect information about our customers via a variety of methods, such as server logs, cookies, order forms and competitions. A cookie is a file that your web browser places on your hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie placed on your hard disk does not store any payment information or password details.

We may also from time to time, use your data, or enable carefully selected third parties to use your data, in order to provide you with information via email about goods or services which may be of interest to you.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

The KingOfSpadesOfficial.com website uses RapidSSL technology to ensure secure credit and debit card transactions. This works by encrypting data that is transmitted through the website, so when you place an order, your credit and debit card information cannot be read or accessed via the data that is being transmitted.

It is important that you protect against unauthorised access to your password and to your computer. If you are using a public computer then please ensure that you log out when finished.

This site takes internet fraud very seriously. We make every effort to ensure that all orders place via our website and over the phone, are thoroughly checked using the information supplied. As an additional safeguard we may contact you to make further security checks and we would kindly ask for your co-operation should this occur. Fraudulent transactions are not be tolerated by KingOfSpadesOfficial.com and any such transactions will be reported to the relevant authorities.

The use of cookies

We may use cookies on our website for a variety of reasons which you can learn about below. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.

By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. If you do not agree to such use, please refrain from using the website.

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the best service and to make it easier when you shop. You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled.

Our website uses both persistent and session cookies:

  • Persistent cookies are used to allow the website to recognise users when they return to the site and to remember certain information about their preferences. These cookies are cookies which stay on your computer permanently, until you “manually” delete them.
  • Session cookies are used in order to allow customers to carry information across pages of the website, without having to re-enter such information. These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser.

We have also developed relationships with carefully selected and monitored partners, to assist in the delivery of a high quality website. Some of these partners may also set cookies during your visit to support customisation of adverts that you may see elsewhere on the Internet, and/or in order to meet contractual obligations with us.

While these cookies do not store any personal details relating to you or your credit cards, please note we do not have access or control over the cookies and similar technologies that our partners use.

The list below explains how we and our selected third party web partners use cookies and why:

  • Google Analytics, allowing us to understand how visitors are interacting with site processes, to allow us to optimise the site to drive better performance.
  • Google Adwords, allowing us to track sales.

How do you protect the information you hold about me on your internal systems?

We protect your privacy in several ways:

  • Access to customer account information is limited to those who need access for the performance of their job.
  • We use full login and password controls on our system.
  • All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment
  • Confidentiality and database access controls are reviewed periodically and updated as required to further protect our personal data.

If for any reason you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required to correct or delete data. You can email us on info(at)spadesnutrition.com.

Have a question? Write to us